Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.advisor | Kuhn, Axel | - |
dc.contributor.author | Kirchler, Markus | - |
dc.date.accessioned | 2009-08-12T09:14:50Z | - |
dc.date.available | 2009-08-12T09:14:50Z | - |
dc.date.issued | 2009-08-12T09:14:50Z | - |
dc.identifier.uri | http://hdl.handle.net/2003/26372 | - |
dc.identifier.uri | http://dx.doi.org/10.17877/DE290R-726 | - |
dc.language.iso | de | de |
dc.subject | CRM | de |
dc.subject | Automobilindustrie | de |
dc.subject | Customer Relationship Management | de |
dc.subject | Kundenbeziehung | de |
dc.subject | Kundendienst | de |
dc.subject.ddc | 330 | - |
dc.title | Modell eines ganzheitlichen CRM-Systems am Beispiel der Automobilindustrie | de |
dc.type | Text | de |
dc.contributor.referee | Künne, Bernd | - |
dc.date.accepted | 2009-07-03 | - |
dc.type.publicationtype | doctoralThesis | de |
dc.identifier.urn | urn:nbn:de:hbz:290-2003/26372-6 | - |
dcterms.accessRights | open access | - |
Appears in Collections: | Fraunhofer-Institut für Materialfluss und Logistik (IML) |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
MarkusKirchlerDissertation.pdf | DNB | 2.95 MB | Adobe PDF | View/Open |
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