Autor(en): Köcher, Sören
Wilcox, Keith
Titel: “I made it work”: how using a self-assembled product increases task performance
Sprache (ISO): en
Zusammenfassung: Although it is well established that consumers have an increased valuation for self-assembled products, less is known about how using such products influences objective consumption outcomes. Across three experiments, the current research demonstrates that consumers perform better on tasks when they use a product they have self-assembled—as opposed to an identical but ready-to-use product. We show that this effect results from an increase in self-efficacy and rule out possible alternative accounts (i.e., product efficacy beliefs, performance motivation, feelings of psychological ownership, and product liking). In addition, we demonstrate that the self-assembly effect emerges only when consumers actually use the self-assembled product, is robust when product assembly requires different amounts of time and effort, and is not merely the result of a question-behavior effect. Theoretical contributions and opportunities for future research are discussed.
Schlagwörter: Task performance
Product assembly
Schlagwörter (RSWK): Aufgabe
Erscheinungsdatum: 2021-06-14
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Enthalten in den Sammlungen:Lehrstuhl Marketing

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