Digital desire paths: exploring the role of computer workarounds in emergent information systems design

Simple item page
dc.contributor.authorWiesche, Manuel
dc.contributor.authorBöhm, Nina
dc.contributor.authorSchermann, Michael
dc.date.accessioned2025-08-14T07:57:06Z
dc.date.available2025-08-14T07:57:06Z
dc.date.issued2024-02-15
dc.description.abstractThe information systems literature generally conceptualises information system (IS) workarounds as negative disturbances that need to be avoided. IS design literature has emphasised the need to incorporate user behaviour in emergent IS design. Surprisingly, information systems research has kept the literatures on workarounds and IS design separate and remains silent on how workaround behaviour can inform information system design. In this research, we explore six workarounds in two case organisations and analyse the connections between them. We develop the concept of digital desire paths to describe the process how information system designers improve the system design by observing how users use and work around the system. Digital desire paths offer a novel interpretation of workarounds as input for information systems design and thereby serve as instance of the principle of guided emergence in action design research.en
dc.identifier.urihttp://hdl.handle.net/2003/43839
dc.identifier.urihttp://dx.doi.org/10.17877/DE290R-25613
dc.language.isoen
dc.relation.ispartofseriesEuropean journal of information systems; 33(2)
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectWorkarounden
dc.subjectDigital desire pathsen
dc.subjectIs designen
dc.subjectCase studyen
dc.subjectEmergent IS designen
dc.subjectGuided emergenceen
dc.subjectAction design researchen
dc.subject.ddc330
dc.titleDigital desire paths: exploring the role of computer workarounds in emergent information systems designen
dc.typeText
dc.type.publicationtypeResearchArticle
dcterms.accessRightsopen access
eldorado.dnb.deposittrue
eldorado.secondarypublicationtrue
eldorado.secondarypublication.primarycitationWiesche, M., Böhm, N., & Schermann, M. (2024). Digital Desire Paths: Exploring the Role of Computer Workarounds in Emergent Information Systems Design. European Journal of Information Systems, 33(2), 145–160. https://doi.org/10.1080/0960085X.2024.2313537
eldorado.secondarypublication.primaryidentifierhttps://doi.org/10.1080/0960085X.2024.2313537

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Digital Desire Paths Exploring the Role of Computer Workarounds in Emergent Information Systems Design.pdf
Size:
1.48 MB
Format:
Adobe Portable Document Format
Description:
DNB
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
4.82 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Fakultät Wirtschaftswissenschaften