Authors: Kirchler, Markus
Title: Modell eines ganzheitlichen CRM-Systems am Beispiel der Automobilindustrie
Language (ISO): de
Subject Headings: CRM
Automobilindustrie
Customer Relationship Management
Kundenbeziehung
Kundendienst
URI: http://hdl.handle.net/2003/26372
http://dx.doi.org/10.17877/DE290R-726
Issue Date: 2009-08-12T09:14:50Z
Appears in Collections:Fraunhofer-Institut für Materialfluss und Logistik (IML)

Files in This Item:
File Description SizeFormat 
MarkusKirchlerDissertation.pdfDNB2.95 MBAdobe PDFView/Open


This item is protected by original copyright



All resources in the repository are protected by copyright.