Exploring the individual adoption of human resource analytics: behavioural beliefs and the role of machine learning characteristics

dc.contributor.authorHülter, Svenja M.
dc.contributor.authorErtel, Christian
dc.contributor.authorHeidemann, Ansgar
dc.date.accessioned2026-02-04T13:29:09Z
dc.date.available2026-02-04T13:29:09Z
dc.date.issued2024-08-29
dc.description.abstractThe technological capabilities of Human Resource Analytics (HRA), enhanced by recent innovations in Machine Learning (ML), offer exciting opportunities. However, organisations often fail to realise these potentials because of a limited understanding of why individuals choose to adopt or disregard respective tools. Prior research on innovation adoption offers preliminary insights but fails to aggregate the determinants of individual adoption into actionable suggestions for decisions in the ML adoption process. Our study applies focused interviews to examine non-ML experts' reasoning for using a specific tool tailored to a public sector organisation, which corresponds to the usual end-user perspective of ML-based HRA adoption. By drawing from the HRA adoption framework, provided by Vargas et al. (2018), we contribute to the literature by identifying relevant beliefs and experiences influencing one's intention to adopt ML-based HRA and by qualitatively linking these beliefs to ML characteristics such as transparency, automation and fairness. For practitioners, we provide actionable guidance emphasising the need to ensure fairness proactively, as interviewees do not consider this aspect when deciding to adopt ML-based HRA.en
dc.identifier.urihttp://hdl.handle.net/2003/44727
dc.language.isoen
dc.relation.ispartofseriesTechnological forecasting and social change; 208
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectHuman resource analyticsen
dc.subjectMachine learning adoptionen
dc.subjectExplainable artificial intelligenceen
dc.subjectTheory of planned behaviouren
dc.subjectEmployee turnover predictionen
dc.subject.ddc330
dc.titleExploring the individual adoption of human resource analytics: behavioural beliefs and the role of machine learning characteristicsen
dc.typeText
dc.type.publicationtypeArticle
dcterms.accessRightsopen access
eldorado.dnb.deposittrue
eldorado.doi.registerfalse
eldorado.secondarypublicationtrue
eldorado.secondarypublication.primarycitationSvenja M. Hülter, Christian Ertel, Ansgar Heidemann, Exploring the individual adoption of human resource analytics: Behavioural beliefs and the role of machine learning characteristics, Technological Forecasting and Social Change, Volume 208, 2024, 123709, https://doi.org/10.1016/j.techfore.2024.123709
eldorado.secondarypublication.primaryidentifierhttps://doi.org/10.1016/j.techfore.2024.123709

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