Taking sides

dc.contributor.advisor	Holzmüller, Hartmut H.
dc.contributor.author	Hanning, Debra
dc.contributor.referee	Rowold, Jens
dc.date.accepted	2013-11-22
dc.date.accessioned	2014-09-29T12:14:28Z
dc.date.available	2014-09-29T12:14:28Z
dc.date.issued	2014-09-29
dc.identifier.uri	http://hdl.handle.net/2003/33631
dc.identifier.uri	http://dx.doi.org/10.17877/DE290R-15517
dc.language.iso	en	de
dc.subject	Frontline employees	en
dc.subject	Role conflict	en
dc.subject	Boundary spanners	en
dc.subject	Customer relationship	en
dc.subject.ddc	330
dc.title	Taking sides	en
dc.title.alternative	When frontline employees choose their customers over their company	en
dc.type	Text	de
dc.type.publicationtype	doctoralThesis	de
dcterms.accessRights	open access

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