Challenges of IT freelancers on digital labor platforms: a topic model approach

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dc.contributor.authorGussek, Lisa
dc.contributor.authorGrabbe, Alex
dc.contributor.authorWiesche, Manuel
dc.date.accessioned2025-03-14T10:03:56Z
dc.date.available2025-03-14T10:03:56Z
dc.date.issued2023-10-23
dc.description.abstractFreelancers working on digital labor platforms have to deal with many challenges. IT freelancers should be considered separately due to special characteristics such as high skill level or collaborative nature of IT work. Through a Latent Dirichlet Allocation analysis of 2804 forum posts with over 20,000 comments from IT freelancers and additional qualitative analysis, we assign themes to each identified topic, cluster them into aggregated dimensions, and illustrate the interrelationships in a model of IT freelancing. Thus, we examine the challenges of IT freelancers and synthesize them. We extend the challenges of online freelancing already outlined in the literature and identify four IT-specific challenges for IT freelancers. Therefore, we improve our understanding of how IT work is performed on digital labor platforms and which particular aspects should be considered in future research. Furthermore, we highlight implications for practitioners, i.e., IT freelancers on the one hand and platform owners on the other hand.en
dc.identifier.urihttp://hdl.handle.net/2003/43543
dc.identifier.urihttp://dx.doi.org/10.17877/DE290R-25376
dc.language.isoen
dc.relation.ispartofseriesElectronic markets; 33
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectIT worken
dc.subjectIT freelancingen
dc.subjectDigital labor platformsen
dc.subjectChallengesen
dc.subjectGig economyen
dc.subject.ddc330
dc.titleChallenges of IT freelancers on digital labor platforms: a topic model approachen
dc.typeText
dc.type.publicationtypeResearchArticle
dcterms.accessRightsopen access
eldorado.secondarypublicationtrue
eldorado.secondarypublication.primarycitationGussek, L., Grabbe, A. and Wiesche, M. (2023) ‘Challenges of IT freelancers on digital labor platforms: a topic model approach’, Electronic markets, 33. Available at: https://doi.org/10.1007/s12525-023-00675-y
eldorado.secondarypublication.primaryidentifierhttps://doi.org/10.1007/s12525-023-00675-y

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Fakultät Wirtschaftswissenschaften