System- und Subjektperspektive in der Organisationsberatung
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Date
2000-03-15
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Publisher
Lucius & Lucius Verlagsgesellschaft
Abstract
Während die soziologische Diskussion von Organisationsberatung bisher vor allem auf systemtheoretische Ansätze Bezug nimmt, wird hier versucht, eine ergänzende subjektorientierte Perspektive unter Berücksichtigung herrschaftskritischer Positionen zu entwickeln. Denn typischerweise überlagern sich betriebliche Hierarchie und Beratungsauftrag in der Form, dass die Auftraggeber zugleich Vorgesetzte der zu beratenden (oder von Beratung betroffenen) Mitarbeiter sind. Um die Kooperation dieser Mitarbeiter im Beratungsprozess zu erreichen, werden in den vorherrschenden Beratungsansätzen verschiedene Strategien vorgeschlagen: Autorität, Motivation, Partizipation, Neutralität. Angesichts der unvermeidbaren Verstrickung der Berater in Machtdynamiken wird hier hingegen für eine Verhandlungsstrategie plädiert, mit welcher zusätzlich zum 'Rahmenauftrag' der Auftraggeber mit den betroffenen Mitarbeitern konkretisierende 'Kernaufträge' ausgehandelt werden.
While the sociological discussion of organization counseling refers until now to system-theoretical approaches in particular, this article makes the attempt to develop an additional subject oriented perspective in consideration of power-critical positions. In the main organization hierarchy and counseling contract overlap, which means that the client is at the same time the employer of the personnel to be counseled. In order to obtain the cooperation of the personnel being counseled, in the prevailing counseling approaches various strategies are suggested such as showing authority, motivating, granting participation, remaining neutral. In consideration of the inevitable involvement of the counselor in power dynamics the article pleads for a negotiating strategy by which in addition to the 'skeleton contract' with the client specific 'core contracts' are negotiated with the personnel concerned.
While the sociological discussion of organization counseling refers until now to system-theoretical approaches in particular, this article makes the attempt to develop an additional subject oriented perspective in consideration of power-critical positions. In the main organization hierarchy and counseling contract overlap, which means that the client is at the same time the employer of the personnel to be counseled. In order to obtain the cooperation of the personnel being counseled, in the prevailing counseling approaches various strategies are suggested such as showing authority, motivating, granting participation, remaining neutral. In consideration of the inevitable involvement of the counselor in power dynamics the article pleads for a negotiating strategy by which in addition to the 'skeleton contract' with the client specific 'core contracts' are negotiated with the personnel concerned.
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Keywords
cooperation, negotiating strategy, organization counseling, power dynamics, subject orientated perspective